http://www.librarian.net/stax/1972/links-to-two-customer-service-stories-you-might-like/ putting the rarin back in librarian since 1999 Sat, 11 Feb 2012 18:14:14 +0000 hourly 1 http://wordpress.org/?v=3.0 http://www.librarian.net/stax/1972/links-to-two-customer-service-stories-you-might-like/comment-page-1/#comment-77537 thorn Tue, 13 Feb 2007 18:17:23 +0000 http://www.librarian.net/stax/1972#comment-77537 is that really a 'customer service' story? or is it a tale of 'holding that mirror a little higher'? is that really a ‘customer service’ story? or is it a tale of ‘holding that mirror a little higher’?

]]> http://www.librarian.net/stax/1972/links-to-two-customer-service-stories-you-might-like/comment-page-1/#comment-77520 Rich Tue, 13 Feb 2007 16:04:01 +0000 http://www.librarian.net/stax/1972#comment-77520 Again with the librarian/library/swearing: http://www.overheardintheoffice.com/archives/003821.html Again with the librarian/library/swearing: http://www.overheardintheoffice.com/archives/003821.html

]]> http://www.librarian.net/stax/1972/links-to-two-customer-service-stories-you-might-like/comment-page-1/#comment-77478 mandy Tue, 13 Feb 2007 09:52:46 +0000 http://www.librarian.net/stax/1972#comment-77478 so is the second example count as like, "getting down" with the youngsters? so is the second example count as like, “getting down” with the youngsters?

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