serving lower literacy users through effective web design

Low-literacy users have different online behaviors than high-literacy users. They don’t scan, they read. It’s easier for them to miss important information that is outside of the normal text-areas. The good news? it’s easy to improve usability for low-literacy users without compromising the effectiveness of web sites for higher-literacy users. Read more at Jakob Nielsen’s excellent usability site, Alertbox, which also has good tips on usability for seniors.

One Response to “serving lower literacy users through effective web design”

  1. Creative Librarian » Jakob Nielsen Says:

    [...] quo; DRM makes music customers mad |

    Jakob Nielsen

    Tuesday, April 26, 2005

    In librarian.net:serving lower literacy users through effective web design, jessamyn mentions Jakob Nielsen&#8217 [...]