“The way you talk about the [digital divide] changes people’s view of who is responsible for resolving it…. This issue has been around for years, but its meaning is in constant flux and is manipulated by political agendas.”

I’ve switched some of the tools I use for keeping current over the past few months. I’m finding that I use RSS less and less for keeping up on blogs and rely more on Twitter lists and searches to sort of keep my hand in. I also read a lot of print material still [some of my best "things to think about" things are still coming from the pages of Library Journal and Computers in Libraries magazines] and am trying to keep to my book-a-week plan for 2011. Oddly I also get news from seemingly random places like other people’s facebook walls and I made a little image-milkshake over on a site called MLKSHK. You might like it.

I have a standing search for “digital divide” on Twitter that just auto-updates itself onto my desktop via TweetDeck. The thing that is so interesting about this, to me, is how often the term gets used and for how many different things. This morning there are discussions about the digital divide and gender, how the EU is trying to narrow the digital divide (referring to access to broadband) and a report about how switching to online social services in the UK would adversely affect people who are digitally divided already, mostly talking about seniors.

Which leads me to the paper I read recently which was really pretty intersting and on topic: Who’s Responsible for the Digital Divide? Public Perceptions and Policy Implications (pdf) It’s not long, you can read it, but the upshot is that depending how we define the digital divide, we will develop different strategies to “solve” the problem. This is not just hypothesized in the paper but addressed scientifically. So if the problem is lack of compturs, we throw computers at the problem. If the problem is broadband, we work on network infrastructure. If the problem is education we design sites like DigitalLiteracy.gov and then wonder why a website isn’t teaching people how to use computers. Tricky stuff, endlessly fascinating, thorny problem.

So hey this is interesting. I’ve skipped a lot of the Google Books ebookstore stuff lately because I’m honestly not sure what to make of it. And I don’t buy books anyhow. But a friend mentioned this Google Labs Ngram viewer, a fun tool that lets you search the full corpus of the Google Books databases. Here’s a New York Times article about it and data geeks should read the article Quantitative Analysis of Culture Using Millions of Digitized Books (free reg. required – click for PDF ILL) or nose around in the datasets. I did my own dopey search pictures above – Hegel vs. Hitler. And here’s what’s interesting. The big jump in the late 1940′s is fairly predictable, but who was talking about Hitler in 1620?

I clicked through and poked around some and here’s what I found. No one was talking about Hitler. OCR is, as you know, imperfect. So the words that Google Books’ optical character recognition thought of as “Hitler” were actually words like “Ruler” and “bitter” and “herbe.” How about that?

In a technology move designed to cut taxpayer costs, Howe Library is pleased to announce it has moved its entire bibliographic catalog and circulation system to Evergreen, an open-source integrated library system used by hundreds of libraries nationwide and in Canada. Moving to Evergreen will save considerable taxpayer dollars, primarily in annual service fees and upgrades.

Talk about upbeat! Instead of saying “Hey we’re going to have some downtime.” or “Here is all the new stuff you need to know.” they focus on the things that will affect everyone, lower fees and stable trusted software. Nice work team. Here’s the press release, now linked on their site.

In the course of talking to various librarians, it became clear that there are a lot of separate OS projects going on in New England. There’s the VOKAL project which I’m loosely involved with — and I get to work with Nicole because Bywater has the support contract! — and the VT state librarian has been talking about a statewide catalog. New Hampshire is looking at a similar thing, though I’m not sure how far along they are. And I’ve been talking back and forth with Brian Herzog about the MA Open Source Project. Looks like they’re hiring a coordinator! I only wish I could go to either one of these presentations but I’m off following my own different drummer to the Iowa Library Conference and then to BitNorth in Montreal the following weekend. If anyone goes, please do let me know how it goes. Exciting times.

You can read the complaint here. Even though it’s 193 points long, I suggest some browsing. The basic issue is that Queens Borough was looking for an ILS, got bids from both Sirsi and Dynix, chose Dynix and then because of the “merger” actually got Sirsi who were a little jerkish. The library spent a lot of time and money on this process and wound up with the product they had not chosen. I’ll be interested to see where this goes. As someone who is often privy to a lot of “we have been having nearly-legal fights with our ILS vendor” stories, I’m glad to see one break through the light of day. [gwasdin]

What’s most interesting to me is a seeming difference in mindset between critics like Nunberg on the one hand, and Google on the other. Nunberg thinks of Google’s metadata catalog as a fixed product that has some (unfortunately large) number of errors, whereas Google sees the catalog as a work in progress, subject to continual improvement. Even calling Google’s metadata a “catalog” seems to connote a level of completion and immutability that Google might not assert. An electronic “card catalog” can change every day — a good thing if the changes are strict improvements such as error fixes — in a way that a traditional card catalog wouldn’t.

Note: thanks to people who let me know that one link was wrong, and that I managed to typo both “computers” and “interesting” in this post.

Dad: So I clicked the link in that email the library sent?
Me: Yeah? Good.
Dad: It connects me to “iBistro on the go…” what is that?
Me: That’s the library’s online catalog. The library is supposed to type their name at the top there but it looks like they didn’t.
Dad: It’s hard to read.
Me: Yeah it sure is isn’t it? [explains how to make font bigger]
Dad: How do I look for a book, do I really have to log in first?
Me: You shouldn’t have to, but maybe, it depends how it’s configured.
Dad: My login number is fourteen digits long! Why is that?
Me: Good question. You can probably set the browser to remember it. Your PIN is probably the last four digits of your phone number
Dad: It is. Why do I have to log in here?
Me: Well you can reserve books and check your account and there are privacy laws about that information.
Dad: Where does this catalog live?
Me: Depends on the library, many libraries run it off of servers in their basement. Some use hosted versions of the catalog. The consortium probably hosts this one.
Dad: And this iBistro thing is something they buy?
Me: Yeah and they pay a lot of money for it.
Dad: It sucks.
Me: Yeah. It’s sort of useful for consortiums [explains consortiums] so libraries can do interlibrary loan and stuff.
Dad: Okay I searched for sailing and I get 1500 hits. How do I search for the most popular books?
Me: I don’t know if you can, you can redo your search and sort by relevance.
Dad: Amazon lets me search by popularity. I like that.
Me: Yeah I do too. Can you sort the search you have?
Dad: No, it says there’s more than 500 records so I can’t search.
Me: You may be able to search by subject heading and get a shorter list.
Dad: Didn’t I do that?
Me: No, you searched by keyword [explains difference] or you can search just the books in your library.
Dad: I’m not already doing that?
Me: No, you’re searching the whole SAILS network.
Dad: How can you tell?
Me: Because on the search page next to where it says library, is says ALL.
Dad: Okay I’ll find my library. There are like 100 libraries on this list!
Me: I know, you can borrow books from any of those libraries.
Dad: I just want to know if there’s a book at my library.
Me: Yeah, that should be easier.
Dad: What are these libraries at the bottom of this list just called zddd and zddddd?
Me: That’s probably some kludge that the libraries are using to put books in a category or location that isn’t available in the regular catalog.
Dad: Okay thanks for the tutorial. I’ll try again tomorrow.
Me: You’re welcome. It’s not you, it’s them.

Turns out that over 90% of the people interviewed could not describe what a Web browser is.”

Don’t believe me? Watch the video. Granted, this comes from Google, but while we’re all being “blah blah Firefox, etc” there are many people who just see what happens when you “click the e” and go forward from there.

Having the actual people behind these websites talking about what worked and what didn’t work — and people were very candid about what was good and bad about these CMSes — made for a fascinating day of show and tell. Add to this the fact that all the software demonstrated was free and open source and I really think we sent people away with some great ideas on how to save money and still deliver good web content. Not having the chilling effect of a vendor’s stink-eye [or lawsuit threat] was also delightful. I’m now done with public speaking stuff until October I believe. Glad to end this season on such an up note. Thanks to NELA-ITS and Brian Herzog for coming up with the idea in the first place. Notes for my talks — links to slides and a page of links to what i was talking about, are here: Website 2.0! why there is a CMS in your future. Thanks to everyone for showing up. Here are the links to other people’s presentations and websites.