data-driven strategizing for tiny libraries

I really need to upgrade this version of WordPress but I only remember when I am making a post and so I am busy. I did take the time, with other VLA members (Heidi! Helen! Sarah!) of redesigning the Vermont Library Association website. It was a great project, still a little bit in process, but I learned a lot more about responsive design and working with a team of engaged and interested people. Last weekend I went to Lexington MA to speak at the Cary Public Library. Not my usual routine, I was a guest speaker at a brunch talking about blogs. No slides, just talking. I talked about the history of this blog–15 years old this month–and other things I’ve done as a blogger. It went well. You can read the talk here: Blogs, Blogging and Bloggers. Scroll to the end to read a list of good book/reading blogs I put together. Ah, blogs!

Cutler library stats

This past weekend I went to a strategic planning retreat for one of the local small public libraries. They are in the unenviable position of needing to make some changes without really having the cash or the staffing to do those changes. The head of the board asked if I’d come in and talk about… making tough decsions, what other libraries are doing, that sort of thing. I came in to talk a little bit about Libraries I Have Known and spent about 45 minutes with a combination of local library anecdotes (I got a million of ’em) and some data-driven talk.

The Vermont Department of Libraries puts out a terrific Giant Spreadsheet every year with a lot of information about all of Vermont’s libraries. I’ve talked about it before. However, it’s more data than most people want to deal with, which is perfectly okay. I took the giant spreadsheet and used some Excel filtering and added some averages and summaries and was able to create a much more modest spreadsheet which basically said “Show us how we’re doing compared to other libraries our size” For this project, I took all the libraries that had within 400 people population-wise and found the most salient information about those libraries (budget, circ, per capita funding, programming &c.) and then highlighted where this library fell on the matrix for these values. It didn’t take long, but it was fiddly work. At the end of it I think I had a really useful one-sheet for the board (above) and a few smaller spreadsheets so they could see where the numbers came from. It was fun. I’d love to do it for more libraries. I work in-state for pizza and Fresca (and mileage if I have to schlep someplace). Look me up.

2013 in libraries

Daytum Wrap up of 2013 in libraries

I tracked the libraries that I visited this year, like every year. I have also done this in 2012, 2011, 2010 and 2009. Ten years ago I did a short list of library visits where I actually reviwed the places I’d been. Ah to have that much free time!

I went to thirty-eight different libraries in eleven states for fifty-six visits total. Just a little more than last year. I’m sure I have forgotten some. Here’s the short annotated list of what I was doing in libraries last year. Top three libraries are the same as every year: my local public, my local academic and my summer local. All great places.

  • Hartness/Randolph VT – have not been here so much in the latter part of 2012, but this is still one of my favorite academic libraries.
  • Kimball VT – my local, I don’t work here as much but still go here all the time.
  • Westport MA – summer library, good for DVDs and other vacation-style stuff.
  • Plymouth State NH – gave a talk, saw the library. A neat looking place, with a cool clock in the entryway.
  • JoCo – Desoto KS – a tiny town with a great library where I checked my email while there was a rainstorm.
  • Ashtabula Public OH – stopped by on a road trip and saw a lot of people with fishing poles. A quirky big library.
  • St. Johnsbury VT – was here for the Hug the Library event during the unpleasantness.
  • Minneapolis MN – hadn’t been here since the redesign. Enjoyed its shininess.
  • Natick/Morse MA – killing time between friends and dinner, this was a great place to hang out.
  • JoCo – Lackman KS – said hello to Josh Neff here!
  • Beloit Public WI – lovely library, stopped in on a road trip and enjoyed myself. Fancy and shiny and new.
  • St Paul MN – met a really nice librarian who told me some great history of the place.
  • Harwood HS, Duxbury VT – my friend Meghan works here, stopped by the say hello.
  • Manhattan KS – the public library when I was in town to hang out with my friend Donna.
  • Beebe/Wakefield MA – such a neat place with a great bee-themed marketing campaign.
  • Giamatti research center NY – Baseball Hall of Fame! My friend Paul worked as an intern, was fun to look through scrapbooks.
  • KState KS – Donna gave me the grand tour and we got to see the basement.
  • Nebraska Library Commission NE – said hi to the terrific Michael Sauers and gave a talk here.
  • Brookfield VT – first time in a tiny library so close to home.
  • Omaha Public NE – big and beautiful and got to meet the woman who does programming there.
  • Roxbury VT – another favorite one-room library, haven’t been there since they got a bathroom installed.
  • Somerville MA – killing time before the movies, this library is always busy and has a lot going on.
  • KANEKO-UNO Library NE – an arty, somewhat private library, we took a brief look around. Very cool space & collection.
  • Brown/Northfield VT – lovely merging of old and new buildings.
  • Chelmsford MA – saying hi to Brian!
  • Boston Public MA – a nice place to chill on a chilly Boston day.
  • Providence RI – Surprised I hadn’t been here before. Neat old building, oddly underused, it seemed.
  • Lawrence KS – in an old Borders building while they renovated. Quite busy.
  • Windsor VT – checking out the seed library, great photos of local residents.
  • Hartland VT – stopping by because I was in Windsor, before Amy got there, I think.
  • New Bedford Pl MA – amazing building and we got to peek at some of the artwork they were restoring.
  • Topeka/Shawnee KS – a great tour by David Lee King, consummate friend to librarians everywhere.
  • Lincoln Public NE – stopped in before dinner with Michael, busy and overtaxed.
  • Merriam Park – St Paul MN – smaller neat suburban library.
  • Union/Tiverton RI – so cute, so small! Librarian so friendly!
  • Ashland NE – stopped by when I was on a drive. Neat old building, soon to be renovated, amazingly friendly and helpful librarian.
  • Carney/Dartmouth MA – gosh I love this weird place and I want to go back there all the time.
  • Monmouth/Manalapam NJ – doesn’t look like much from the outside but has a lot going on.

I had such a good time visiting all of these places. I can get sort of schmaltzy sometimes but I think the public library system in the US is a truly terrific thing. Here’s to another great year of library visits.

elbow grease and geocoding – making a map of Vermont’s public libraries

The really great thing about nearly any computer problem you might have is that it’s very unlikely that you are the first person to have it. So if you have access to the internet and Google (to get you to other online help sources like Stack Exchange and other random app sites) you can find a way to do what you want to do, often.

I am working on a long term project. I am trying to visit all of Vermont’s 183 libraries. One of the things I will need to do to get started on that project is to make a map. The Vermont Department of Libraries makes the location of most of these libraries available in an Excel spreadsheet (thanks!) I just needed to figure out how to make that spreadsheet into a map. I toyed around with the Vermont Center for Geographic information but was having trouble making a CSV file that would satisfy Silverlight’s obscure criteria. And then I found a site that would generate a KML file (for Google Earth/Maps) from a CSV file. And again, I was close, but couldn’t quite get it to work. Googling further I found this impressive site, BatchGeo, which basically says “Hey click here and paste your data and we’ll make our best guess as to how it works and then draw you a map!” I had decently clean data. I clicked and pasted, and this was the result.

View Vermont’s Public Libraries in a full screen map

Oddly, the same data file pasted in to Google winds up looking not quite so clean thanks to quirky handling of ampersands and the non-standard address format of the original data file. But who cares, all I needed was one map. 183 libraries (the most per capita of any state in the US) here I come! You can read more about Vermont’s libraries in this report by the Department of Libraries.

unfashionable libraries

kate spade ipone case

For $40 you can have a iphone case that looks like it was taken from a library that doesn’t believe in patron privacy. As much as I adore the idea that someone would be checking out a Shakespeare book nearly weekly (in 2013! It’s free on the internet) and personally love the iconography of these cards, it’s always amusing to see them in the wild appropriated as something fashionable. Kate Spade has a bunch of new library-themed items which must mean that at least somewhere, libraries are seen as something that are worth money. Fun fact, the signatures on the library card–the ones that make my librarian heart agitated–are names of Kate Spade employees. Hester Sunshine is a Kate Spade blogger. Erin Graves works in marketing, as does Noura Barnes and Sophia Smith and Wendy Chan. Julie Ly is in PR and Suzanne Schloot works in social media marketing. Other folks have signatures that are too obscure (smart move) or names that are too general to track down.

So hey, this is nice and a bunch of people have sent it to me. At the same time, it sort of fetishizes the library (and makes money for the creators) without really passing on any of that whuffie to the library itself (especially in New York with its sets of beleaguered library systems). I have similar feelings about the Little Free Libraries. I like them. They are a fun and neat idea for people to get other people interested in reading and the community-building power of books. I am all for both of those things. But because they are called libraries, people look to me and my library worker friends and say “Hey what do you think? Do you wish you’d thought of this?” and my response, which I try to keep from sounding crabby, is that I love these things but I’m not sure why they call them libraries instead of, you know, community bookshelves which is actually what they are.

Except I know why. Because the word library is evocative of a whole bunch of things, from now stretching deep into the past. It has gravitas and comes with a bunch of associations that you can sort of get for free by linking your thing to libraries. Except libraries aren’t free. And the work that goes into keeping them running (which is a lot more than keeping a bookshelf stocked) is complicated, sometimes thankless and under attack from people who think somehow that libraries are not fashionable enough, not hip or current enough, that our day has passed. So please feel free to quit sending me this iphone case, as much as I love it, and think about why New York loves this sort of thing and is trying to sell off their library real estate in New York City and gut the stacks.

on casual research and a 2012 wrap-up

Happy New Year! (LOC)

My year-end 2012 was pretty mellow. I’ve been doing the same technology instruction and teaching at the vocational high school and the occasional local library fill-in shift. I’ve gotten more active in VLA and in the new Rural Librarians Unite group. I had a very busy April-June speaking season which I enjoyed and didn’t do any solo talks after June. I’m upping my rates for 2013 which may seem counterintuitive. I’d like to continue to do public speaking but do fewer events (or more local events that I do for free or cheap) for the same general income. The end of the year was a quiet time to reflect on the value of the work that I do and the work that others do in getting the word out about library technology and technology culture. And there were many people having discussions about the value of libraries, and whether we (or the media) are even asking the right questions. I read these posts with interest.

A lot of questions at the end of 2012 and we’re working towards answers. I have a more hopeful feeling at this year end than I’ve had in a while. One of the things I’ve been doing a lot of these past few months is online research types of things. I was elected a local Justice of the Peace and started a “What is a Justice of the Peace” type of blog called For Great Justice and I posted daily from the time I got elected until January first. Turns out that this JP business isn’t that fascinating and so I had to dig deep into archives and/or special collections to find stuff that was notable and would interest me as well as modern-day Tumblr readers. And it was difficult, really difficult.

It sounds funny, but if there was ever a time that I was wishing for a Digital Public Library of America, these past few months have been it. Not so much because of all the other good reasons but because I would love some standardization of query languages, results formatting, rights statements and just general user experience when I am trying to find something in an online archive. I am aware that asking people to just do things differently does not work and is a crazy thing to request. I am not asking for that. But I am aware, more than usual, that leadership is needed if we want to make the United States’ cultural content accessible in some sort of aggregated fashion.

I am also aware that these archives have evolved organically and most of the time the people involved made mindful decisions about how they wanted things to work. Other times it’s clear that the archives had purchased off-the-shelf archiving software and made the barest of adjustments. People and libraries don’t have a lot of money or time and I get that. At the same time, trying to do a basic set of things

– search for the bound phrase “justice of the peace” (the individual words return too many non-relevant results)
– return results in a way that allow me to sort by relevance or other options
– at a speed where I could browse results and easily check out 10-15 results in 10-15 minutes (or more quickly, optimally)
– in a way that let me know the format of the items in my search results (jpg, pdf, text) and optimally limit by those formats
– in a way that I could know if the item I had searched for was available to be viewed or not
– with sufficient help files that if these things were possible, I could determine it on my own

These things were things I could almost never do. I wound up doing more searching in places like Google Books and Flickr Commons than in library archives even though the library archives often had more relevant content simply because I had limited time and a limited frustration level and I had to make some choice. I am a power searcher. If this is what I am doing, knowing it’s sub-optimal, what are our less power-searcher users doing?

So I’m back to wood shedding, reading and learning more about the digital divide and about how people learn technology and bringing forward my experiences with searching and not-finding to see if I can make something out of the experience that is helpful to other people. I wish everyone peace and joy in this bright new year.