I spoke at a conference recently. I speak at a lot of conferences. Most conferences give me complimentary registration which I enjoy because then I can see other programs and hobnob with people. Only recently has this become a problem. A recent conference that shall remain nameless apparently gave my registration information [well, email address for certain, not sure about anything else] to their vendors. I know this because I have received ten emails from vendors saying “Good to see you at the conference!” Since I barely work in a public library, I am certain that I did not give these vendors my personal information. Getting extra email only ranks as a minor annoyance to me. I politely email companies back and asked to be taken off of their lists and they mostly comply. However, having to do this nearly a dozen times per conference should this sort of thing become the norm, does not scale.
I would like to make a somewhat open appeal to conference organizers to make the distribution of registrants’ personal information something that is only done if people specifically and affirmatively decide that this is okay. Every business best practice says that you can’t sell or give away people’s personal information without their consent. We are a profession that is big on privacy. I’d like to see us do this right as well. Here is the email that I sent to the conference organizers.
Hi — I spoke at the recent XXLA conference. XXLA is one of my favorite events and I’m always happy to support it and this year’s event was particularly enjoyable. I registered [and received free registration] as part of my agreement to speak. I stopped by the exhibits hall while I was there but did not give anyone my contact information. This is now the tenth email I have received from a XXLA vendor saying some variant of “Good to see you at XXLA” While I reply politely to these emails asking to be taken off of their mailing list I’m concerned that I never opted in to receive them in the first place and assume my registration information was given to vendors without my explicit permission.
I would like to politely request that registration for the conference is not seen as a blanket approval to receive marketing contacts from vendors. I understand that XXLA has to make ends meet, but not allowing people to opt in or opt out from these communications is a bad business practice. Additionally, and this is more my problem than yours, as someone who speaks at multiple conferences yearly, this small problem quickly becomes an out of control problem. I’d like XXLA to reconsider their practice of giving out registrants’ email addresses without giving people an option to opt out. Thanks for your time.
I had a busy week. It wrapped up in the lovely state of Maine where I got to talk about the digital divide and ebooks to a bunch of Maine librarians. The digital divide talk is probably one you’ve seen various versions of, but the ebooks one is more or less new. My assertion is that the problem of ebooks is the problem of multiple perspectives [readers and authors and publishers and librarians don't even agree on the landscape, much less the trees] as well as the problem of metaphors. At its core, one of the difficulties in teaching people about technology is that it’s teaching people to manage real invisible things [files, websites, social content] through a series of metaphors ["folders" "tagging" "friending"] that are more or less complex depending on people’s level of existing knowledge. While the printed word and language generally is something of a metaphor, you can read a book without really having to think about that level of abstraction. We’re not there yet with ebooks and the metaphors confuse the reality, a reality that is still shifting, hopefully moving towards if not some standards, at least some etiquette.
In any case, both talks are here. I got a lot of good feedback on my general topic from Twitter and other social media interchange arenas. Thanks to those who helped me with this, and thanks to the nice librarians from Maine for coming to listen and talk.
So there are two reports about what I did in Austin, what I ate and what I did at TLA. Sometimes they overlap. That said, this is the what I did at TxLA post. The other one will be over at jessamyn.com. I’ll add a note here when I’ve posted it.
I went to TxLA to give a talk about the digital divide. I had done a talk the previous month for SXSW but really it was mostly me introducing my co-presenters and then letting them go. I have a little page for that here and you can listen to how it went here. I was pleased with it, but it wasn’t the talk I wanted to give for TxLA. Here is the talk that I gave for TxLA (an all new talk, one that I’m very happy with) and here is a blog-report of it. I felt like it went well, though one of the downsides to being at a giant conference is that a lot of the talks, even ones that I thought would be crazy popular, were only about half full. Here is what else I saw
The American Warn on Sex – Marty Klein has written a book by the same name. He does a terrific talk about how encroaching fundamentalism is causing people to basically self-censor in order to “be polite” and it’s shifting our ideas of what it means to be American, and how to participate civically. He’s a funny guy with a very professional talk and I think everyone should hire him to speak at their library conference.
I saw Aaron Schmidt’s talk on user experience. While I know the things Aaron talks about generally, I haven’t seen him give a talk in a long time and it was neat to get to see him really untangle what we can do to make our websites more usable.
I saw John Scalzi and a host of other authors on a Sci-Fi panel–Science Fiction: Beyond Earth’s Boundaries–which was great fun. I know John Scalzi online through MetaFilter and was mostly going to say hi. The panel itself turned out to be wonderful. Six very different authors who spoke briefly and then answered questions for an hour, talking about their craft and the world of epic fantasy and how they got into the business. Enthusiastic audience and a really great moderator made this a fun panel.
Library Book Cart Drill Team requires no additional explanation. Was terrific. It’s always terrific. Here’s a video you might like.
Did I mention that TXLA had an app and a very well-curated Twitter feed and hash tag? Both of them were great ways to see what was happening at the conference in real time. For people with non-app phones that could still use browsers, there was a really simple mobile site that functioned well. Big props to Chris Jowaisas for the work he did on this as a newish TLA member.
Oh I think I forgot to mention the rally! There was a huge Rally for Texas Libraries which happened on Wednesday. That’s what the photo is from. There were more librarians on the statehouse lawn than there ar in the entire state of Vermont. It was impressive, well-organized and well-planned. Short and to the point and they even got a few reps to come out and say a few things. Inspiring.
I went to this Dollars for Digitzation panel where three different women spoke about applying for and getting grants for large-scale digitization projects. Tons of good information.
Small Community Libraries Dessert Social was a great place to chitchat with librarians at small rural Texas libraries. Plus there was a lot of dessert. Very nice people, thanks to Judy Daniluk for stopping by to say hi and encouraging me to go to this.
Those of you who follow my antics know I was at an all-day meeting for the Digital Public Library of America project on Tuesday. While I have vague ideas what I was doing there, I have to say that I was still surprised at how few other representatives of rural and/or digitally divided folks were there. You can see the invite list here. I felt lucky that many of my viewpoints were ably represented by Josie Parker from Ann Arbor Public Library, Tony Marx from New York Public Library and Molly Raphael incoming president of ALA. Also in attendance were some of my favorite free culture folks: Brewster Kahle from the Internet Archive, Chris Freeland from the Biodiversity Heritage Library and my friend Richard Nash who runs Cursor Books. I also got to sit right next to Steve Potash from OverDrive right when everyone wanted a piece of him. That said, you can read the list and I’m sure you only vaguely care who I had dinner with. The meeting took place using Chatham House Rules meaning that in the interests of people being able to speak freely, nothing people said would be directly attributed to them.
So, let’s talk about what actually got me out of bed early on a Tuesday morning and has had me all hoppitamoppita since then. I’m going to use the “more inside” thingdoo on WordPress for possibly the first time ever. (more…)
One of my favorite conferences is the October Conference put on by Dartmouth’s Biomedical Libraries. I went once as an attendee several years ago and this time I went as the opening speaker [I said "Please don't call it the keynote, that's pressure!"]. The conference idea is simple: share things that are working for you at your library. It’s a one day affair with ample coffee, snacks and lunch, reasonably priced and wraps up early enough so that you can be home by dinner, no matter where in New England you’re from. Talks are all 30 or 15 minutes and go quickly. None of the topics are “biomedical libraries” in nature, at all. Most of the librarians in attendance are academic, I’m pretty sure.
I did a talk on location awareness which was 100% new [I didn't even repurpose any old crowd-pleaser images] and talked about what’s coming down the pike in terms of mobile stuff — how HTML5 is going to change the idea of “apps” for a lot of people, what some companies and libraries are doing, why people find this fun. It was called The Mayor of Everywhere Using Social Tools to Be More Places at Once and uses my now-old-timey-seeming HTML slides. Scroll to the end and click “printable” to read the talk as I gave it. It was well-received.
You can benefit from this conference even if you weren’t there because everyone’s slides are online in PDF form. Here’s the website for the conference. If you didn’t go this year, you should try to go next year.
Library students Turner Masland, Rebecca Chernay, Amy Frazier and Serenity Ibsen have made a delightful video The Visiting Librarian’s Guide to Portland. Donut and coffee suggestions and a lively soundtrack. And remember: Couch Street is pronounced “cooch.” Aaron Schmidt has also written a Walking Guide to Portland that is useful and the PLA Blog has a list of Portland libraries in case you’re like me and like to visit local libraries while you’re out and about.
I like Valentine’s Day. I always have, whether I’m in a relationship or not. It’s one of those holidays that I try to temper my enthusiasm for because it seems so… dopey or something. My local library just started a “why I love the library” campaign with the paper hearts, just in time for town meeting day which is in a few weeks. Here are a few more library/valentine cross-over links.
It is Library Lovers Day in Australia. While the website is terrifically underwhelming [links to pdfs, really? no title in the HTML?] there are some neat things going on: a free sausage sizzle [last weekend, actually], a song from a few years ago, a special morning tea
I was at the Nevada Library Association conference this week. I gave two talks, one was a fairly standard talk about things you can do with very little money and staffing to beef up your library. The other was a topic I’ve been enjoying more lately, about the ethics of Library 2.0. Slides and notes and links are here. Aaron was talking recently about this slightly on Walking Paper… now that libraries have access to what we call “2.0 tools” how can we reign in some of the playtime and help direct people towards the most useful and/or appropriate uses of new stuff?
I showed off a bunch of Nevada libraries that were using interesting tools. By and large the larger libraries had integrated some interesting cloud-based tools to help deliver content on their websites. Other smaller libraries were hit or miss, some had interestingly integrated technology, others had a blog that hadn’t been updated in a year and a half. There is a great article in this month’s Computers in Libraries [note to infotoday staff: put this stuff online!] about what public libraries really are and are not using as far as technology generally [old school and new school tools]. The results are sort of what you’d think. Libraries in bigger population zones are using tech a lot — online catalogs, email contact form and website are standard — whereas small libraries are less likely to be using this. Interestingly, because of the population skew of urban vs. rural environments most people using libraries have access to OPACs and library websites, while only 80-ish% of libraries [by number] actually have these things.
It’s been making me think, this week, about what to do about the trailing 20%. The Nevada Library Association is smaller than the Vermont Library Association, it was great to get to hang around with some fellow traveler librarians.
So I gave a talk at NJLA, one of my favorite talks, called Advanced YouTubery. Brett Bonfield saw it and liked it and took some of the ideas to heart with this fun video promoting the Collingswood Library’s 5k race to raise money for a teen area in the library. Neat.
I went to library camp in Montrèal and had a very good time. This was the second library event that I’ve been to recently where I stuck around for the whole thing and I’m glad I did. I even woke up early so that I could see John Fink and Jason Hammond’s talks which were before mine and worth getting up for.
The promo materials said I was going to be “inspirational” so I tried my best. I basically did an anti-pecha-kucha talk with six pictures slides that were each on the screen for about eight minutes each. And I wrote out a talk, with all the words not just my usual “now talk about the digital divide” notes. I was pleased with it, though the informal no-podium nature of the event meant that I still wound up riffing a fair amount and doing weird things like this. Plus it was 100 degrees [37.7 C] but people were nice and stayed awake. The Library Camp event was in the Cyberthèque in the basement of a McGill building which was an awesome place to have an event. Big tables, lots of computers, working wifi, nearby bathrooms and snack machines, good screens and projectors and AV. Big big pros to Amy Buckland and Amanda Etches-Johnson for creating a terrific event and to everyone else for coming out and participating.
My talk — NOW I WILL INSPIRE YOU — is available in a few formats.
The main page where slides are available in various formats (not super helpful)
Hi. My name is Jessamyn West and I'll be your librarian today. I work in rural Vermont as a library technologist and am a community manager at MetaFilter.com. My personal blog is at jessamyn.com. This blog's twitter feed @librarian.net. Feel free to contact me if you have questions or comments.
